Sixteen12

3 weeks ago

Evening everyone - I'm currently processing refunds of postage and extra discount for those of you that have now ordered ALL 5 of the action figures.

This doesn't apply to those of you that have ordered all 5 by placing a £5 deposit.... your discount will be applied when you pay your balance.

This is a lengthy process and I'd like to thank those of you that have emailed with your two order numbers, it makes life easier for me.

If you have now paid for all 5, but HAVEN'T been in touch with your order numbers... you will still get your refund... But it may take a little longer.

If you haven't had your refund by Friday, please do chase me up and I'll check the status.

Thank you for your understanding and cooperation.
Stay safe
Angie ... See MoreSee Less

Sixteen12

4 weeks ago

Please remember - if you are ordering more than one action figure - you must check them out in the one transaction - therefore ADD the separate items to your basket - THEN pay altogether.

If you check out separate items individually - your postage discount WILL NOT BE APPLIED!

They are treated as SEPARATE orders, and therefore, postage will be applied to EACH item instead of ONE order.

This is the same regardless of which ECommerce site you order from!

Hope that makes sense - Angie ... See MoreSee Less

Sixteen12

4 weeks ago

Commander Koenig in Space Suit and Alan Carter in Alpha costume will be LIVE by the end of the day for you to add to your orders.

There will also be a FULL set of 5 figures to buy as a separate product for those of you that haven't bought the action figures yet, and would like to buy a full set at a further discount.

If you've bought the 3 already and would have liked the set of 5 at a further discount. Please ADD the last two to your basket.

I will then be able to refund the correct difference in cost.

You may of course still buy the figures as single items if you don't want all 5.

Stay well

Angie ... See MoreSee Less